We had a surprise inspection by VisitEngland…
Following an undercover visit on 14 June by VisitEngland, we were awarded a gold five-star rating by the inspector!
It was a bit of a surprise to us when he introduced himself though!
Some of the comments have been reproduced below:
“A very friendly telephone booking by Debbie was matched on arrival by a warm welcome from Dee, with seamless efficient registration and a full explanation of pitch location, other park facilities, including emergency contact details and local activities, with useful park and town maps also provided.”
“The tree surroundings of an arboretum standard, lush neat grass, trimmed hedging and shrubs were complimented by pretty displays of seasonal flowers all combining to create an ambience of peace and tranquillity.”
“With three dedicated warden teams, the cover is excellent and their focus is on grounds presentation and customer service, with a separate dedicated cleaning contractor also demonstrating a diligent approach within this vital area.”
We are absolutely thrilled with the report we received and very proud of ourselves.